Residential Block Management Services
Residential Block Management across Bournemouth, Christchurch, Poole, Dorset and Hampshire
Our residential block management department provides a specialist property management service for blocks of flats, apartment developments and housing estates across Bournemouth, Poole, Christchurch, Ferndown and the wider Dorset and Hampshire area. We act for freeholders, resident management companies (RMCs), right-to-manage (RTM) companies and developers, and we currently manage a portfolio of more than 130 blocks ranging from 4 to 80 units.
Rebbeck Brothers is one of the oldest professional firms in Bournemouth, established in 1845 and a continuing practice ever since. We offer a genuinely local service delivered by local people, and we deliberately limit the number of blocks held by each property manager so that your enquiries are answered by someone who knows your building.
Professional standards and how your money is protected
All management is carried out to the standards set by the RICS Service Charge Residential Management Code and to the professional standards of The Property Institute, of which Rebbeck Brothers is a member firm. Our management service and accounting systems are governed by statute, by the RICS Code of Practice and by the RICS Client Money Handling rules.
- Client money held separately. Service charge and reserve funds are held in a dedicated client account, entirely separate from the firm’s own money, and are covered by client money protection.
- Independently audited. Our client account is audited and certified annually by an independent accountant, and service charge accounts are prepared for each block we manage.
- Insured. We carry substantial professional indemnity insurance cover for our activities.
- Independent redress. We are members of The Property Ombudsman, giving leaseholders and clients access to an independent dispute resolution service. We are also members of RICS and TPI.
- Data protection. We are registered with the Information Commissioner’s Office and handle personal data in line with UK GDPR.
These requirements exist to protect you, your building and the money you contribute towards its upkeep.
Working with us
Whether you are a developer preparing to hand over a new scheme, an established block looking for a new managing agent, or an RTM company taking control for the first time, we will tailor our service to what your building actually needs. We place real weight on communication and on a partnership approach with resident directors, and we would be glad to hear from you.
Request a no-obligation management proposal · 01202 780 780.
Our Services
Service Charge Administration
We prepare detailed annual budgets, collect service charges, manage arrears, and produce certified accounts for each block. All funds are held in a dedicated client account, audited annually by an independent accountant.
Buildings Insurance and Claims Handling
We arrange and administer buildings insurance, directors’ and officers’ insurance, lift engineering insurance and, where required, terrorism cover obtaining competitive quotes and managing all claims on your behalf.
Major Works and Section 20 Consultation
Where planned repairs or improvements exceed the statutory threshold (£250 per leaseholder), we manage the full Section 20 consultation process preparing specifications, issuing the required statutory notices, tendering the works and supervising completion.
Contractor Management
We maintain a panel of vetted, insured local contractors and operate a formal purchase order system so every instruction is documented, supervised and paid promptly.
Health, Safety and Compliance
We ensure your building meets its obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, the Fire Safety (England) Regulations 2022, electrical safety legislation and all other relevant statutory requirements.
Routine Inspections
We carry out scheduled internal and external property inspections and report findings to directors, with recommended actions and cost estimates.
Resident and Director Liaison
We arrange and attend residents’ meetings, AGMs and director meetings, and provide a responsive point of contact for all leaseholders with calls returned within 24 hours and emails within 48 hours.
Right to Manage (RTM) Support
If you are considering exercising your right to manage, we can guide you through the process from start to finish and take over management seamlessly once the RTM company is established.
Looking for a residential block management agent in Bournemouth Christchurch or Poole?
Whether you are a freeholder looking for a new managing agent, an RTM company taking control of your block, or a developer handing over a new scheme, we would be happy to provide a no-obligation proposal.
Call us on 01202 780 780 or complete the form below and we will be in touch within 24 hours.
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